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Mortgage Squad Advisors
Pick how you want to talk

Five ways to reach Mortgage Squad Advisors.

Call live, chat with Maya, drop a form, book a calendar slot, or walk in. Whichever you pick, an FSRA-licensed advisor sees your message within minutes.

Median response < 4 min| 50+ languages| FSRA #13737
Call live
Mon-Fri 9-5 ET
(905) 553-8550
Chat with Maya
24/7 · 50+ langs
Open chat
Book a call
Pick your slot
See calendar
Email
Reply same day
info@mortgagesquad.ca
Visit
Vaughan HQ
Get directions
Inbound form

Tell us what you’re working on.

A licensed advisor reaches out within the next business hour. Critical files (power-of-sale, closing this week) jump the queue.

Stored in Canada · FSRA #13737 · privacy
Head office

Mortgage Squad Advisors

Hours
  • Mon – Thu9:00 – 17:00 ET
  • Friday9:00 – 17:00 ET
  • SaturdayBy appointment
  • SundayClosed
Maya AI: always on, in 50+ languages.
Urgent?

Power of sale or closing this week?

Call (905) 553-8550 and say “urgent.” A senior advisor will be on with you within 15 minutes — including evenings and weekends.

Power-of-sale help
Find us

Vaughan HQ

We’re 5 minutes north of the 407, between Keele and Jane. Free parking on-site. TTC accessible via Pioneer Village Subway + bus.

Open in Google Maps
Meet Maya

Canada’s 24/7 AI mortgage advisor.

Have a question right now? Maya answers instantly — in 50+ languages. Real humans on every file. Best-rate guarantee, or we pay you $500.

  • Instant answers
  • 50+ languages
  • Live math
  • Voice calls
Chat with Maya Call live Book a meeting with an advisor
M
Maya · AI advisor
Typing…
Pick your channel

Different question, different best channel.

Quick math question

Ask Maya — affordability, payment, stress test, IRD. Answers in seconds, in your language.

Ask Maya

Complex situation

Self-employed, alt-lending, power-of-sale, commercial. Live call with a senior advisor is fastest.

Call (905) 553-8550

Document review

Bank's renewal offer, lender commitment, BFS file. Drop the form — we'll text you within 4 min.

Send form

Strategy session

Buying your first home, planning a refi, building a portfolio. Book a 30-min slot.

Book a call
FAQ

Contact questions, answered.

What's the fastest way to reach a real advisor?
Call (905) 553-8550 during business hours and you'll get a licensed advisor. Outside hours, Maya answers instantly 24/7 in 50+ languages and can book a same-day human call-back.
Do I need to come into the office?
Almost never. Everything — application, document upload, e-signature, mortgage tracker — works in our portal. If you want to come in (some people do), our Vaughan HQ at 310-3100 Steeles Ave W is open Mon-Fri 9-5.
How quickly will someone respond to my form?
Median response time on inbound forms is under 4 minutes during business hours and under 15 minutes off-hours (Maya triages and books a human call-back). Critical situations (power-of-sale, closing this week) jump the queue.
What languages can you serve me in?
English, French, Punjabi, Urdu, Hindi, Mandarin, Cantonese, Arabic, Tagalog, Spanish, Portuguese, Italian. If we don't have a fluent advisor on staff for your language, Maya translates live during the call.
Is there a charge to talk to you?
No. Consultations are free. Pre-approvals are free. On standard residential files, the lender pays our brokerage on funding — there's no broker fee on your closing statement. Specialty files (private, commercial) may carry a disclosed fee that you'd see in writing upfront.
Can I work with you if I'm not in Ontario?
Yes. We're FSRA-licensed in Ontario (#13737) and hold reciprocal arrangements covering every Canadian province. Your file is processed by a licensed advisor in your jurisdiction.

Ready to skip the call?

Start your pre-qualification in about 5 minutes. No bureau pull, no obligation. A licensed advisor takes the file from there.

5-star rated|FSRA #13737