Licensed, regulated, and accountable — verifiable on the public registry.
Mortgage Squad Advisors (Ontario) Inc. is a Canadian mortgage brokerage licensed by the Financial Services Regulatory Authority of Ontario (FSRA) under the Mortgage Brokerages, Lenders and Administrators Act, 2006 (MBLAA). We are a FINTRAC reporting entity and operate under federal AML and OSFI B-20 stress-test requirements that apply nationwide.
Responsible under MBLAA for the brokerage's regulatory compliance, supervision of agents, and oversight of all client files. The Principal Broker is the legally-required compliance lead per Ontario regulation.
Every article on this site is drafted by FSRA-licensed mortgage advisors and reviewed under the supervision of the Principal Broker before publication. See our author desk for the full editorial process.
Ontario-licensed. Serving clients across Canada.
Mortgage Squad Advisors is licensed by FSRA in Ontario. We serve clients across every Canadian province via licensed advisor partnerships and a national lender network. Your file is processed by a licensed mortgage professional appropriate to your jurisdiction. We are actively expanding our direct licensing to additional provinces — when a new provincial license is granted, it will be reflected on this page.
FSRA Brokerage #13737. Our primary jurisdiction. All Ontario files are handled in-house by FSRA-licensed advisors.
Files outside Ontario are processed by licensed mortgage professionals in your jurisdiction through our partner network. You get the same advisor experience, multilingual support, and lender access.
We are actively pursuing direct provincial licensing in additional jurisdictions to expand our in-house service area. Updates will be reflected here as licenses are granted.
National lenders we work with (Big-6 banks, A-lender monolines, MICs, private capital) lend across all provinces — your access to the lender market is the same regardless of where you live in Canada.
The regulators that oversee us.
Canadian mortgage brokerages operate under both provincial and federal regulatory regimes. The brokerage license is provincial; certain obligations (AML, stress test) are federal and apply nationwide.
Licenses our brokerage. Licenses each individual agent. Conducts compliance audits. Receives consumer complaints. Sets continuing-education requirements.
The Ontario statute governing mortgage brokering. Sets disclosure standards, brokerage operations rules, agent licensing requirements, and consumer protection provisions. We comply with all MBLAA requirements as a condition of our license.
Mortgage brokerages are reporting entities under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA). We verify every client's identity, screen for politically-exposed persons and sanctions, assess transaction risk, and report suspicious transactions to FINTRAC as required.
OSFI issues Guideline B-20, which requires lenders to stress-test borrowers at the higher of the contract rate + 2% or 5.25%. Every Canadian mortgage we arrange must qualify under the B-20 stress test (federally-regulated lenders) or the equivalent provincial requirement (credit unions).
We handle your personal and financial information under PIPEDA (federal) and provincial privacy legislation including Quebec Law 25. Our Privacy Policy details how we collect, use, retain, and protect your data.
If you cannot resolve a complaint through our internal complaint process or through FSRA, you have access to independent dispute resolution through industry ombudsman services. See our complaint procedure below for the full escalation path.
Every advisor is individually licensed.
Under MBLAA, every mortgage agent and mortgage broker working under our brokerage holds an individual FSRA license. You can verify any team member’s licensing status directly on the FSRA public registry. Names appear on this site at /agents and on individual author pages at /authors.
Entry-level FSRA license. Permits an agent to deal in mortgages under direct supervision of a Mortgage Broker.
Permits the agent to deal in non-qualified-syndicated mortgage investments. Most senior agents on our team hold Level 2.
The senior FSRA license, requiring 24+ months as an Agent + completion of the Broker education program. Our Broker Manager and Principal Broker hold this designation.
Visit the FSRA public registry, enter the agent’s name or license number, and confirm their licensing status, level, and authorized brokerage. If you cannot locate an agent who claims to represent Mortgage Squad Advisors, contact us immediately at info@mortgagesquad.ca.
Open FSRA agent searchWhat our license requires us to maintain.
Every FSRA-licensed Ontario brokerage must maintain E&O insurance with a minimum coverage of $500,000 per claim and $1,000,000 in aggregate. Our coverage is in good standing and verifiable through FSRA on request. E&O protects clients from financial harm resulting from professional errors or omissions in the course of mortgage transactions.
As a reporting entity under PCMLTFA, we maintain a written AML compliance program, a named Compliance Officer, biennial program reviews, and ongoing staff training. We verify every client’s identity, screen against Politically-Exposed-Person and sanctions lists, assess transaction risk on every file, and report suspicious transactions to FINTRAC as required by law.
Every FSRA-licensed agent on our team completes annual continuing-education requirements set by FSRA before license renewal. Topics include regulatory updates, ethics, AML, mortgage products, and consumer protection. Continuing-education completion is a condition of license maintenance.
MBLAA requires every brokerage to maintain written policies covering compliance, disclosure, conflict of interest, complaint handling, recordkeeping, and supervision of agents. Our policies are reviewed annually by the Principal Broker and updated as regulation evolves.
Beyond regulation — voluntary industry standards.
In addition to mandatory licensing, we hold memberships in the leading Canadian mortgage industry associations. These memberships require adherence to additional codes of ethics and continuing-education standards beyond the regulatory minimum.
National industry association for Canadian mortgage brokers (formerly CAAMP). Membership requires AMP (Accredited Mortgage Professional) designation, ongoing ethics training, and adherence to MPC’s code of professional conduct.
mortgageproscan.caProvincial industry association representing Ontario mortgage brokerages. Provides advocacy, professional development, and industry-best-practice resources for FSRA-licensed members.
cmbaontario.caIf something goes wrong, here’s how to escalate.
We acknowledge complaints within 5 business days and investigate within 30 days. If you are not satisfied with our internal resolution, you have independent escalation paths.
Most concerns are resolved at this level. Your file advisor has direct authority to address issues. If you prefer, you can ask to speak with the Principal Broker (Surrayya Afzal).
Email info@mortgagesquad.ca with a written description of the issue. We respond within 5 business days and complete our review within 30 days. All correspondence is logged and retained per MBLAA recordkeeping requirements.
If our internal response does not resolve your concern, you can file a complaint directly with FSRA at fsrao.ca or by phone at 1-800-668-0128. FSRA has independent investigative authority over every FSRA-licensed brokerage and agent.
For issues that fall outside FSRA’s scope (e.g., financial harm beyond regulatory matters), you may have access to independent ombudsman services such as OBSI at obsi.ca. We will cooperate fully with any independent investigation.
Reach our compliance team.
This page is reviewed quarterly by the Principal Broker. License details are pulled from the FSRA public registry — if you spot a discrepancy, please email info@mortgagesquad.ca. Last reviewed: April 2026.